/* ===== index.html ===== */
/* Color and spacing tokens make future style updates quick and consistent */
:root {
--supportix-primary: #2563eb;
--supportix-primary-dark: #1d4ed8;
--supportix-bg: #f4f7fb;
--supportix-surface: #ffffff;
--supportix-muted: #64748b;
--supportix-border: #e2e8f0;
--supportix-radius: 1.15rem;
--sidebar-width: 248px;
--sidebar-collapsed-width: 88px;
--sidebar-bg: #12264f;
--sidebar-bg-soft: #183164;
--sidebar-border: #2a477f;
--sidebar-text: #dbe7ff;
--sidebar-title: #9eb4df;
}
/* Base body setup so all sections share the same clean typography */
body {
font-family: 'Plus Jakarta Sans', sans-serif;
background-color: var(--supportix-bg);
color: #0f172a;
letter-spacing: -0.01em;
}
/* Login page styles keep the template look while using Bootstrap controls. */
.login-page {
background: linear-gradient(135deg, #f8fbff 0%, #eef4ff 100%);
min-height: 100vh;
}
.login-card {
max-width: 540px;
padding: clamp(1.5rem, 4vw, 2.5rem);
border: 1px solid var(--supportix-border);
border-radius: 1.75rem;
background: #ffffff;
box-shadow: 0 24px 60px rgba(15, 23, 42, 0.12);
}
.login-logo {
width: min(100%, 320px);
height: auto;
}
.fw-black {
font-weight: 800;
}
/* Desktop sidebar area with sticky behavior for quick access */
.desktop-sidebar {
background: linear-gradient(180deg, var(--sidebar-bg) 0%, #10224a 100%);
border-right: 1px solid var(--sidebar-border);
width: var(--sidebar-width);
min-width: var(--sidebar-width);
max-width: var(--sidebar-width);
transition: width 0.25s ease, min-width 0.25s ease, max-width 0.25s ease;
overflow: visible;
}
.sidebar-inner {
min-height: 100vh;
overflow: visible;
}
/* Sidebar header row now holds only the logo for a cleaner brand area */
.sidebar-top {
display: block;
}
/* Topbar collapse button controls desktop sidebar without covering the logo */
.topbar-collapse-btn {
width: 2.5rem;
height: 2.5rem;
border-radius: 0.8rem;
border-color: #dbe5f3;
color: #334155;
display: inline-flex;
align-items: center;
justify-content: center;
background: #ffffff;
}
.topbar-collapse-btn i {
font-size: 1.05rem;
}
.topbar-collapse-btn:hover,
.topbar-collapse-btn:focus {
background: #f8fbff;
border-color: #bfdbfe;
color: #1d4ed8;
}
/* Reusable brand badge matching the login page style */
.brand-badge {
display: inline-flex;
align-items: center;
gap: 0.75rem;
padding: 0.6rem 0.9rem;
border-radius: 0.95rem;
background: #ffffff;
color: var(--supportix-primary);
box-shadow: 0 12px 24px rgba(15, 23, 42, 0.2);
font-weight: 800;
width: 100%;
max-width: 100%;
flex: 1 1 auto;
}
/* Brand image comes from assets folder for consistent logo usage */
.brand-image {
display: block;
width: 100%;
max-width: 100%;
height: auto;
}
.brand-logo {
width: 2rem;
height: 2rem;
border-radius: 0.7rem;
display: inline-flex;
align-items: center;
justify-content: center;
background: var(--supportix-primary);
color: #fff;
}
/* Sidebar links use pill styling for active and hover states */
.menu-link {
display: flex;
align-items: center;
gap: 0.75rem;
border-radius: 0.85rem;
color: var(--sidebar-text);
padding: 0.7rem 0.85rem;
text-decoration: none;
transition: all 0.2s ease;
position: relative;
}
/* Menu text now matches regular table row typography (like the "Customer" values) */
.menu-text {
font-size: 1rem;
font-weight: 400;
line-height: 1.5;
}
.menu-link:hover,
.menu-link:focus {
background: rgba(59, 130, 246, 0.18);
color: #ffffff;
}
.menu-link.active {
background: var(--supportix-primary);
color: #ffffff;
box-shadow: 0 12px 24px rgba(37, 99, 235, 0.35);
}
.menu-link-badge {
margin-left: auto;
border-radius: 999px;
min-width: 1.45rem;
min-height: 1.45rem;
display: inline-flex;
align-items: center;
justify-content: center;
line-height: 1;
font-size: 0.7rem;
font-weight: 700;
padding: 0 0.42rem;
box-shadow: 0 6px 16px rgba(239, 68, 68, 0.22);
}
.sidebar-collapsed .desktop-sidebar .menu-link-badge {
position: absolute;
right: 0.55rem;
top: 50%;
transform: translateY(-50%);
}
/* Content panel is flexible while sidebar stays fixed width */
.main-pane {
min-width: 0;
flex: 1 1 auto;
}
/* Collapsed sidebar styles: compact icon mode for desktop */
.sidebar-collapsed .desktop-sidebar {
width: var(--sidebar-collapsed-width);
min-width: var(--sidebar-collapsed-width);
max-width: var(--sidebar-collapsed-width);
}
/* In compact mode hide the top logo row so nav icons move up */
.sidebar-collapsed .desktop-sidebar .sidebar-top {
display: none;
}
.sidebar-collapsed .desktop-sidebar .brand-badge,
.sidebar-collapsed .desktop-sidebar .menu-title,
.sidebar-collapsed .desktop-sidebar .menu-text {
display: none !important;
}
.sidebar-collapsed .desktop-sidebar .sidebar-inner {
padding-left: 0.5rem !important;
padding-right: 0.5rem !important;
}
.sidebar-collapsed .desktop-sidebar .menu-link {
justify-content: center;
padding: 0.75rem;
}
/* Tooltip bubble appears only in collapsed icon mode */
.sidebar-collapsed .desktop-sidebar .menu-link::after {
content: attr(data-title);
position: absolute;
left: calc(100% + 0.75rem);
top: 50%;
transform: translateY(-50%) translateX(-8px);
background: #0f172a;
color: #ffffff;
border: 1px solid rgba(148, 163, 184, 0.35);
border-radius: 0.6rem;
font-size: 0.75rem;
font-weight: 600;
white-space: nowrap;
padding: 0.4rem 0.6rem;
opacity: 0;
pointer-events: none;
transition: all 0.18s ease;
z-index: 1050;
}
.sidebar-collapsed .desktop-sidebar .menu-link::before {
content: "";
position: absolute;
left: calc(100% + 0.4rem);
top: 50%;
transform: translateY(-50%);
border: 6px solid transparent;
border-right-color: #0f172a;
opacity: 0;
pointer-events: none;
transition: opacity 0.18s ease;
z-index: 1049;
}
.sidebar-collapsed .desktop-sidebar .menu-link:hover::after,
.sidebar-collapsed .desktop-sidebar .menu-link:hover::before {
opacity: 1;
}
.sidebar-collapsed .desktop-sidebar .menu-link:hover::after {
transform: translateY(-50%) translateX(0);
}
/* Small helper text for group labels */
.menu-title {
color: var(--sidebar-title);
font-size: 0.72rem;
letter-spacing: 0.14em;
font-weight: 700;
text-transform: uppercase;
margin-bottom: 0.55rem;
}
/* Topbar profile menu styles keep account actions grouped and easy to find */
.topbar-profile-btn {
border: 1px solid #dbe5f3;
border-radius: 0.85rem;
background: #ffffff;
padding: 0.35rem 0.5rem;
}
.topbar-profile-btn:hover {
border-color: #bfdbfe;
background: #f8fbff;
}
/* Topbar layout helpers keep header controls wrapping cleanly on smaller screens */
.topbar-shell {
gap: 0.75rem 1rem;
flex-wrap: wrap;
}
.topbar-left {
display: flex;
align-items: center;
gap: 0.5rem 0.75rem;
flex: 1 1 640px;
min-width: 0;
}
.topbar-right {
display: flex;
align-items: center;
gap: 0.5rem 0.75rem;
flex: 0 1 auto;
margin-left: auto;
flex-wrap: wrap;
justify-content: flex-end;
}
/* Search wrapper grows and shrinks safely without causing horizontal overflow */
.topbar-search {
flex: 1 1 320px;
width: min(100%, 780px);
max-width: 780px;
min-width: 0;
}
/* Brand selector sits beside search and keeps long page widths in check */
.topbar-brand-selector {
flex: 0 1 220px;
width: min(100%, 220px);
min-width: 150px;
max-width: 240px;
}
.topbar-search .form-control {
min-width: 0;
}
.topbar-avatar {
width: 2rem;
height: 2rem;
border-radius: 50%;
display: inline-flex;
align-items: center;
justify-content: center;
background: #2563eb;
color: #ffffff;
font-weight: 700;
font-size: 0.8rem;
line-height: 1;
}
.profile-menu {
min-width: 260px;
max-width: 92vw;
border-radius: 0.85rem;
overflow: visible;
}
/* Notification menu stays inside viewport on very narrow devices */
.topbar-notification-menu {
width: min(92vw, 320px);
min-width: 0;
border-radius: 0.85rem;
}
/* Long notification subjects wrap inside the dropdown instead of stretching it. */
.topbar-notification-item {
white-space: normal;
min-width: 0;
}
.topbar-notification-title {
white-space: normal;
overflow-wrap: anywhere;
word-break: break-word;
line-height: 1.35;
}
/* Generic card style used for panels and metric blocks */
.panel-card {
border: 1px solid var(--supportix-border);
border-radius: var(--supportix-radius);
background: var(--supportix-surface);
box-shadow: 0 14px 35px rgba(15, 23, 42, 0.05);
}
/* Smooth motion on cards and buttons makes interactions feel more polished */
.panel-card,
.btn {
transition: transform 0.24s ease, box-shadow 0.24s ease, background-color 0.24s ease, color 0.24s ease;
}
/* Theme button styles keep all key actions visually consistent */
.btn-theme-solid {
background: #2563eb;
border: 1px solid #2563eb;
color: #ffffff;
border-radius: 0.65rem;
box-shadow: 0 10px 22px rgba(37, 99, 235, 0.24);
}
.btn-theme-solid:hover,
.btn-theme-solid:focus {
background: #1d4ed8;
border-color: #1d4ed8;
color: #ffffff;
transform: translateY(-1px);
box-shadow: 0 14px 28px rgba(37, 99, 235, 0.28);
}
.btn-theme-outline {
background: #ffffff;
border: 1px solid #3b82f6;
color: #2563eb;
border-radius: 0.6rem;
font-weight: 600;
}
.btn-theme-outline:hover,
.btn-theme-outline:focus {
background: #eff6ff;
border-color: #2563eb;
color: #1d4ed8;
transform: translateY(-1px);
}
.panel-card:hover {
transform: translateY(-2px);
box-shadow: 0 18px 36px rgba(15, 23, 42, 0.08);
}
/* Ticket row hover uses one soft color so the highlight does not flash bright first. */
.ticket-table > tbody > tr > * {
--bs-table-bg-state: transparent;
transition: background-color 0.12s ease, color 0.12s ease;
}
.ticket-table > tbody > tr:hover > * {
--bs-table-bg-state: #f8fbff;
background-color: #f8fbff !important;
}
/* Hero card introduces page context and quick status overview */
.hero-card {
background: #1e3a8a;
border: 0;
color: #ffffff;
border-radius: 1.35rem;
overflow: hidden;
position: relative;
}
.hero-card::after {
content: "";
position: absolute;
inset: 0;
background: radial-gradient(circle at top right, rgba(255, 255, 255, 0.25), transparent 42%);
pointer-events: none;
}
/* Metric icon badge keeps numbers easy to scan quickly */
.metric-icon {
width: 2.6rem;
height: 2.6rem;
border-radius: 0.85rem;
display: inline-flex;
align-items: center;
justify-content: center;
background: rgba(37, 99, 235, 0.12);
color: var(--supportix-primary);
font-size: 1.15rem;
}
/* Priority dots make status meaning visible at a glance */
.status-dot {
width: 0.65rem;
height: 0.65rem;
border-radius: 50%;
display: inline-block;
margin-right: 0.45rem;
}
.status-open { background: #ef4444; }
.status-progress { background: #f59e0b; }
.status-resolved { background: #10b981; }
/* Mobile spacing tweaks keep layout comfortable on small screens */
@media (max-width: 991.98px) {
.page-content {
padding: 1.15rem;
}
}
/* This breakpoint lets topbar controls stack before they get cramped */
@media (max-width: 1199.98px) {
.topbar-left,
.topbar-right {
flex: 1 1 100%;
margin-left: 0;
}
.topbar-right {
justify-content: flex-end;
}
.topbar-brand-selector {
width: 100%;
max-width: none;
}
.topbar-search {
width: 100%;
max-width: none;
}
}
/* Extra-small phones need more forgiving button and action spacing */
@media (max-width: 575.98px) {
.topbar-right {
justify-content: flex-start;
}
.topbar-profile-btn {
padding: 0.35rem 0.45rem;
}
}
/* ===== tickets.html ===== */
/* Shared design tokens keep page colors and spacing consistent with index.html */
:root {
--supportix-primary: #2563eb;
--supportix-primary-dark: #1d4ed8;
--supportix-bg: #f4f7fb;
--supportix-surface: #ffffff;
--supportix-muted: #64748b;
--supportix-border: #e2e8f0;
--supportix-radius: 1.15rem;
--sidebar-width: 248px;
--sidebar-collapsed-width: 88px;
--sidebar-bg: #12264f;
--sidebar-bg-soft: #183164;
--sidebar-border: #2a477f;
--sidebar-text: #dbe7ff;
--sidebar-title: #9eb4df;
}
/* Base page setup for typography and neutral app background */
body {
font-family: 'Plus Jakarta Sans', sans-serif;
background-color: var(--supportix-bg);
color: #0f172a;
letter-spacing: -0.01em;
}
/* Desktop sidebar keeps navigation visible for quick movement between pages */
.desktop-sidebar {
background: linear-gradient(180deg, var(--sidebar-bg) 0%, #10224a 100%);
border-right: 1px solid var(--sidebar-border);
width: var(--sidebar-width);
min-width: var(--sidebar-width);
max-width: var(--sidebar-width);
transition: width 0.25s ease, min-width 0.25s ease, max-width 0.25s ease;
overflow: visible;
}
.sidebar-inner {
min-height: 100vh;
overflow: visible;
}
/* This top area holds the logo and the collapse button */
.sidebar-top {
position: relative;
display: block;
}
/* The button toggles desktop sidebar compact mode */
.sidebar-toggle-btn {
width: 2.5rem;
height: 2.5rem;
border-radius: 0.8rem;
border-color: rgba(191, 219, 254, 0.35);
color: var(--sidebar-text);
display: inline-flex;
align-items: center;
justify-content: center;
flex-shrink: 0;
position: absolute;
top: 50%;
right: -0.5rem;
transform: translateY(-50%);
z-index: 3;
}
.sidebar-toggle-btn i {
font-size: 1.05rem;
}
.sidebar-toggle-btn:hover,
.sidebar-toggle-btn:focus {
background: rgba(59, 130, 246, 0.24);
border-color: rgba(59, 130, 246, 0.55);
color: #ffffff;
}
/* Brand block matches dashboard branding */
.brand-badge {
display: inline-flex;
align-items: center;
gap: 0.75rem;
padding: 0.6rem 0.9rem;
border-radius: 0.95rem;
background: #ffffff;
color: var(--supportix-primary);
box-shadow: 0 12px 24px rgba(15, 23, 42, 0.2);
font-weight: 800;
width: 100%;
max-width: 100%;
flex: 1 1 auto;
}
.brand-image {
display: block;
width: 100%;
max-width: 100%;
height: auto;
}
/* Menu links use pill shape and support active states */
.menu-link {
display: flex;
align-items: center;
gap: 0.75rem;
border-radius: 0.85rem;
color: var(--sidebar-text);
padding: 0.7rem 0.85rem;
text-decoration: none;
transition: all 0.2s ease;
position: relative;
}
.menu-text {
font-size: 1rem;
font-weight: 400;
line-height: 1.5;
}
.menu-link:hover,
.menu-link:focus {
background: rgba(59, 130, 246, 0.18);
color: #ffffff;
}
.menu-link.active {
background: var(--supportix-primary);
color: #ffffff;
box-shadow: 0 12px 24px rgba(37, 99, 235, 0.35);
}
/* Group labels make sidebar categories easier to scan */
.menu-title {
color: var(--sidebar-title);
font-size: 0.72rem;
letter-spacing: 0.14em;
font-weight: 700;
text-transform: uppercase;
margin-bottom: 0.55rem;
}
.main-pane {
min-width: 0;
flex: 1 1 auto;
}
/* Topbar layout helpers prevent search and action buttons from colliding on smaller widths */
.topbar-shell {
gap: 0.75rem 1rem;
flex-wrap: wrap;
}
.topbar-left {
display: flex;
align-items: center;
gap: 0.5rem 0.75rem;
flex: 1 1 640px;
min-width: 0;
}
.topbar-right {
display: flex;
align-items: center;
gap: 0.5rem 0.75rem;
flex: 0 1 auto;
margin-left: auto;
flex-wrap: wrap;
justify-content: flex-end;
}
/* Search wrapper expands on desktop and shrinks safely on phones */
.topbar-search {
flex: 1 1 320px;
width: min(100%, 780px);
max-width: 780px;
min-width: 0;
}
/* Brand selector keeps the active workspace visible while filtering rows */
.topbar-brand-selector {
flex: 0 1 220px;
width: min(100%, 220px);
min-width: 150px;
max-width: 240px;
}
.topbar-search .form-control {
min-width: 0;
}
/* Topbar profile and notification styling matches the dashboard header style */
.topbar-profile-btn {
border: 1px solid #dbe5f3;
border-radius: 0.85rem;
background: #ffffff;
padding: 0.35rem 0.5rem;
}
.topbar-profile-btn:hover {
border-color: #bfdbfe;
background: #f8fbff;
}
.topbar-avatar {
width: 2rem;
height: 2rem;
border-radius: 50%;
display: inline-flex;
align-items: center;
justify-content: center;
background: #2563eb;
color: #ffffff;
font-weight: 700;
font-size: 0.8rem;
line-height: 1;
}
.profile-menu {
min-width: 260px;
max-width: 92vw;
border-radius: 0.85rem;
overflow: visible;
}
.topbar-notification-menu {
width: min(92vw, 320px);
min-width: 0;
border-radius: 0.85rem;
}
/* Shared card style for hero panel, filters, and table container */
.panel-card {
border: 1px solid var(--supportix-border);
border-radius: var(--supportix-radius);
background: var(--supportix-surface);
box-shadow: 0 14px 35px rgba(15, 23, 42, 0.05);
transition: transform 0.24s ease, box-shadow 0.24s ease;
}
.panel-card:hover {
transform: translateY(-2px);
box-shadow: 0 18px 36px rgba(15, 23, 42, 0.08);
}
/* Status dots improve scan speed in the ticket table */
.status-dot {
width: 0.6rem;
height: 0.6rem;
border-radius: 50%;
display: inline-block;
margin-right: 0.4rem;
}
.status-open { background: #ef4444; }
.status-progress { background: #f59e0b; }
.status-pending { background: #6366f1; }
.status-resolved { background: #10b981; }
/* Row hover state helps users track across wide tables without a bright flash */
.ticket-table > tbody > tr > * {
--bs-table-bg-state: transparent;
transition: background-color 0.12s ease, color 0.12s ease;
}
.ticket-table > tbody > tr:hover > * {
--bs-table-bg-state: #f8fbff;
background-color: #f8fbff !important;
}
/* Compact avatar badges are used for assignee initials */
.agent-avatar {
width: 1.8rem;
height: 1.8rem;
border-radius: 50%;
display: inline-flex;
align-items: center;
justify-content: center;
font-size: 0.72rem;
font-weight: 700;
color: #ffffff;
background: #2563eb;
}
/* Reply bubbles make ticket conversations easy to scan on desktop and mobile */
.reply-thread {
display: flex;
flex-direction: column;
gap: 0.85rem;
max-height: 760px;
overflow-y: auto;
padding: 0.25rem;
}
.reply-row {
display: flex;
width: 100%;
}
.reply-row-agent {
justify-content: flex-end;
}
.reply-row-customer {
justify-content: flex-start;
}
.reply-bubble {
width: min(96%, 1040px);
max-width: 1040px;
border-radius: 1rem;
padding: 0.9rem 1rem;
overflow-wrap: anywhere;
}
.reply-bubble-agent {
background: var(--supportix-primary);
color: #ffffff;
border-bottom-right-radius: 0.35rem;
}
.reply-bubble-customer {
background: #f8fafc;
border: 1px solid var(--supportix-border);
color: #0f172a;
border-bottom-left-radius: 0.35rem;
}
.reply-message p:last-child,
.reply-message ul:last-child,
.reply-message ol:last-child,
.reply-message blockquote:last-child {
margin-bottom: 0;
}
.reply-message blockquote {
border-left: 3px solid currentColor;
margin: 0;
padding-left: 0.75rem;
opacity: 0.9;
}
.reply-image {
display: block;
width: min(100%, 420px);
max-height: 320px;
object-fit: contain;
border-radius: 0.75rem;
border: 1px solid rgba(15, 23, 42, 0.12);
background: #ffffff;
}
.reply-attachments {
display: grid;
gap: 0.5rem;
}
.reply-attachment-link {
display: flex;
align-items: center;
gap: 0.65rem;
max-width: 100%;
padding: 0.7rem 0.8rem;
border: 1px solid rgba(15, 23, 42, 0.12);
border-radius: 0.65rem;
background: rgba(255, 255, 255, 0.78);
color: inherit;
text-decoration: none;
}
.reply-attachment-link:hover {
border-color: rgba(13, 110, 253, 0.45);
color: #0d6efd;
}
.reply-attachment-icon {
display: inline-flex;
align-items: center;
justify-content: center;
width: 2.1rem;
height: 2.1rem;
flex: 0 0 auto;
border-radius: 0.55rem;
background: #eef4ff;
color: #0d6efd;
}
.reply-attachment-name,
.reply-attachment-meta {
display: block;
overflow-wrap: anywhere;
}
.reply-attachment-name {
font-weight: 700;
line-height: 1.25;
}
.reply-attachment-meta {
color: var(--supportix-muted);
font-size: 0.82rem;
}
.rich-reply-editor {
min-height: 150px;
height: auto;
overflow-y: auto;
outline: none;
}
.rich-reply-editor:empty::before {
content: attr(data-placeholder);
color: var(--supportix-muted);
}
.reply-toolbar .btn {
min-width: 2.25rem;
}
.reply-dropzone {
display: flex;
flex-direction: column;
align-items: center;
justify-content: center;
gap: 0.35rem;
min-height: 132px;
padding: 1rem;
border: 1.5px dashed #9db7e8;
border-radius: 0.9rem;
background: #f8fbff;
color: #0f172a;
cursor: pointer;
text-align: center;
transition: border-color 0.18s ease, background-color 0.18s ease, box-shadow 0.18s ease;
}
.reply-dropzone:hover,
.reply-dropzone.is-dragover {
border-color: var(--supportix-primary);
background: #eff6ff;
box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.08);
}
.reply-dropzone.has-file {
border-style: solid;
border-color: #10b981;
background: #f0fdf4;
}
.reply-dropzone-icon {
display: inline-flex;
align-items: center;
justify-content: center;
width: 2.5rem;
height: 2.5rem;
border-radius: 50%;
background: #e8f0ff;
color: var(--supportix-primary);
font-size: 1.25rem;
}
.reply-dropzone-name {
color: var(--supportix-muted);
font-size: 0.85rem;
}
/* Ticket rating stars keep feedback visible without adding visual noise. */
.ticket-rating-stars {
display: inline-flex;
align-items: center;
gap: 0.12rem;
}
.latest-ratings-table {
min-width: 1100px;
}
/* Latest ratings table gets denser layout and stronger hierarchy for quick scanning. */
.latest-ratings-wrap {
border: 1px solid #e2e8f0;
border-radius: 0.95rem;
overflow: hidden;
background: #ffffff;
}
.latest-ratings-table thead th {
font-weight: 700;
letter-spacing: 0.01em;
background: #f8fbff;
border-bottom: 1px solid #dbe5f3;
padding-top: 0.85rem;
padding-bottom: 0.85rem;
}
.latest-ratings-table tbody td {
vertical-align: middle;
padding-top: 0.8rem;
padding-bottom: 0.8rem;
}
.latest-ratings-table tbody tr:hover td {
background: #f8fbff;
}
.latest-rating-ticket {
display: inline-flex;
flex-direction: column;
gap: 0.12rem;
max-width: 33rem;
}
.latest-rating-ticket-number {
font-weight: 800;
color: #0f172a;
line-height: 1.2;
}
.latest-rating-ticket-subject {
font-weight: 650;
color: #1f2937;
line-height: 1.28;
}
.latest-rating-customer {
display: inline-flex;
align-items: center;
gap: 0.55rem;
min-width: 0;
max-width: 18rem;
}
.latest-rating-customer-meta {
min-width: 0;
display: flex;
flex-direction: column;
gap: 0.12rem;
}
.latest-rating-customer-name {
font-weight: 700;
color: #111827;
line-height: 1.2;
overflow-wrap: anywhere;
}
.latest-rating-customer-email {
font-size: 0.78rem;
color: #64748b;
line-height: 1.2;
overflow-wrap: anywhere;
}
.latest-rating-score {
display: inline-flex;
align-items: center;
gap: 0.45rem;
padding: 0.32rem 0.55rem;
border: 1px solid #e5edf7;
border-radius: 999px;
background: #ffffff;
}
.latest-rating-score-value {
font-weight: 700;
color: #0f172a;
line-height: 1;
}
.latest-rating-remarks {
color: #334155;
line-height: 1.4;
overflow-wrap: anywhere;
max-width: 38rem;
}
.latest-rating-date {
font-weight: 600;
color: #1f2937;
min-width: 11rem;
}
.latest-rating-open-btn {
border-radius: 0.7rem;
width: 2.2rem;
height: 2.2rem;
display: inline-flex;
align-items: center;
justify-content: center;
padding: 0;
}
.latest-rating-open-btn i {
font-size: 1.1rem;
line-height: 1;
}
.rating-page-body {
min-height: 100vh;
color: #0f172a;
background: #f5f7fb;
}
/* The rating page shell keeps the minimal form vertically comfortable on all screens. */
.rating-page-shell {
min-height: 100vh;
}
.rating-minimal-card {
width: min(100%, 680px);
padding: clamp(1.25rem, 4vw, 2.25rem);
border: 1px solid #e5eaf2;
border-radius: 1.25rem;
background: #ffffff;
box-shadow: 0 18px 50px rgba(15, 23, 42, 0.08);
}
.rating-minimal-logo {
display: block;
width: min(220px, 70vw);
height: auto;
margin-inline: auto;
}
.rating-ticket-chip {
display: inline-flex;
align-items: center;
justify-content: center;
padding: 0.38rem 0.75rem;
border: 1px solid #dbe5f3;
border-radius: 999px;
color: #2563eb;
background: #f8fbff;
font-size: 0.82rem;
font-weight: 800;
}
.rating-minimal-title {
color: #0f172a;
font-size: clamp(1.65rem, 4vw, 2.15rem);
line-height: 1.14;
font-weight: 850;
letter-spacing: -0.035em;
}
.rating-minimal-copy {
color: #64748b;
line-height: 1.55;
overflow-wrap: anywhere;
}
.rating-section-title {
color: #0f172a;
font-size: 1rem;
line-height: 1.3;
font-weight: 800;
}
.rating-page-body .rating-stars-wrap {
padding: 1rem;
border: 1px solid #e5eaf2;
border-radius: 1rem;
background: #fbfdff;
}
.rating-page-body .rating-stars-bar {
display: flex;
align-items: center;
justify-content: flex-end;
gap: 0.35rem;
width: max-content;
max-width: 100%;
margin-left: auto;
}
.rating-page-body .rating-star-btn {
appearance: none;
border: 0;
padding: 0;
margin: 0;
cursor: pointer;
display: inline-flex;
align-items: center;
justify-content: center;
width: 2.6rem;
height: 2.6rem;
color: #f5b301;
background: transparent;
font-size: 2.2rem;
line-height: 1;
opacity: 0.38;
transition: transform 0.16s ease, color 0.16s ease, opacity 0.16s ease;
}
.rating-page-body .rating-star-btn:hover,
.rating-page-body .rating-star-btn:focus-visible {
transform: translateY(-1px) scale(1.05);
opacity: 0.72;
}
.rating-page-body .rating-star-btn.active {
color: #f5b301;
opacity: 1;
}
.rating-page-body .rating-star-btn:focus-visible {
outline: 2px solid rgba(37, 99, 235, 0.45);
outline-offset: 3px;
border-radius: 0.55rem;
}
.rating-page-body .rating-meta {
display: flex;
align-items: center;
gap: 0.5rem;
flex-wrap: wrap;
font-size: 0.92rem;
}
.rating-stars-value {
color: #0f172a;
font-weight: 850;
}
.rating-stars-caption {
color: #64748b;
font-weight: 600;
}
.rating-remarks {
resize: vertical;
min-height: 7rem;
border-color: #dbe5f3;
border-radius: 0.9rem;
background: #fbfdff;
}
.rating-remarks:focus {
border-color: #93c5fd;
box-shadow: 0 0 0 0.2rem rgba(37, 99, 235, 0.12);
}
.rating-submit-btn {
min-height: 3.1rem;
border-radius: 0.9rem;
font-weight: 800;
box-shadow: 0 12px 24px rgba(37, 99, 235, 0.18);
}
.rating-submit-btn:hover {
transform: translateY(-1px);
box-shadow: 0 16px 30px rgba(37, 99, 235, 0.24);
}
.rating-privacy-note {
color: #64748b;
font-size: 0.88rem;
}
@media (max-width: 575.98px) {
.rating-minimal-card {
border-radius: 1rem;
box-shadow: 0 12px 30px rgba(15, 23, 42, 0.06);
}
.rating-page-body .rating-stars-bar {
justify-content: center;
width: 100%;
margin-left: 0;
}
.rating-page-body .rating-star-btn {
width: 2.35rem;
height: 2.35rem;
font-size: 2rem;
}
}
/* Sort row stays readable by allowing controls to wrap naturally */
.ticket-sort-controls {
flex-wrap: wrap;
}
.ticket-sort-select {
width: 180px;
}
/* Smaller layout adjustments preserve comfortable spacing on mobile */
@media (max-width: 991.98px) {
.page-content {
padding: 1.15rem;
}
}
/* This breakpoint stacks topbar groups before they start crowding each other */
@media (max-width: 1199.98px) {
.topbar-left,
.topbar-right {
flex: 1 1 100%;
margin-left: 0;
}
.topbar-right {
justify-content: flex-end;
}
.topbar-brand-selector {
width: 100%;
max-width: none;
}
.topbar-search {
width: 100%;
max-width: none;
}
}
/* On extra-small screens, action and sort controls switch to full-width layout */
@media (max-width: 575.98px) {
.topbar-right,
.ticket-sort-controls {
justify-content: flex-start;
width: 100%;
}
.topbar-right .btn {
flex: 1 1 auto;
}
.reply-bubble {
max-width: 100%;
}
.ticket-sort-select {
width: 100%;
}
}
/* Collapsed sidebar mode keeps desktop experience compact when needed */
body.sidebar-collapsed .desktop-sidebar {
width: var(--sidebar-collapsed-width);
min-width: var(--sidebar-collapsed-width);
max-width: var(--sidebar-collapsed-width);
}
body.sidebar-collapsed .desktop-sidebar .sidebar-top {
display: flex;
align-items: center;
justify-content: center;
min-height: 2.75rem;
}
body.sidebar-collapsed .desktop-sidebar .sidebar-toggle-btn {
width: 2.75rem;
height: 2.75rem;
border-radius: 50%;
margin: 0 auto;
position: static;
transform: none;
}
body.sidebar-collapsed .desktop-sidebar .brand-badge,
body.sidebar-collapsed .desktop-sidebar .menu-title,
body.sidebar-collapsed .desktop-sidebar .menu-text {
display: none !important;
}
body.sidebar-collapsed .desktop-sidebar .sidebar-inner {
padding-left: 0.5rem !important;
padding-right: 0.5rem !important;
}
body.sidebar-collapsed .desktop-sidebar .menu-link {
justify-content: center;
padding: 0.75rem;
}
/* Tooltip labels make icon-only sidebar entries understandable */
body.sidebar-collapsed .desktop-sidebar .menu-link::after {
content: attr(data-title);
position: absolute;
left: calc(100% + 0.75rem);
top: 50%;
transform: translateY(-50%) translateX(-8px);
background: #0f172a;
color: #ffffff;
border: 1px solid rgba(148, 163, 184, 0.35);
border-radius: 0.6rem;
font-size: 0.75rem;
font-weight: 600;
white-space: nowrap;
padding: 0.4rem 0.6rem;
opacity: 0;
pointer-events: none;
transition: all 0.18s ease;
z-index: 1050;
}
body.sidebar-collapsed .desktop-sidebar .menu-link::before {
content: "";
position: absolute;
left: calc(100% + 0.4rem);
top: 50%;
transform: translateY(-50%);
border: 6px solid transparent;
border-right-color: #0f172a;
opacity: 0;
pointer-events: none;
transition: opacity 0.18s ease;
z-index: 1049;
}
body.sidebar-collapsed .desktop-sidebar .menu-link:hover::after,
body.sidebar-collapsed .desktop-sidebar .menu-link:hover::before {
opacity: 1;
}
body.sidebar-collapsed .desktop-sidebar .menu-link:hover::after {
transform: translateY(-50%) translateX(0);
}
/* ===== livechat.html ===== */
/* These variables keep color and spacing easy to maintain. */
:root {
--supportix-primary: #2563eb;
--supportix-primary-dark: #1d4ed8;
--supportix-bg: #eef3fb;
--supportix-surface: #ffffff;
--supportix-border: #dbe4f2;
--supportix-muted: #64748b;
--supportix-sidebar-width: 248px;
--supportix-sidebar-collapsed: 88px;
--supportix-sidebar-bg: #12264f;
--supportix-sidebar-border: #2a477f;
--supportix-sidebar-text: #dbe7ff;
--supportix-sidebar-title: #9eb4df;
}
/* Base page setup with shared font and soft app background. */
body {
font-family: 'Plus Jakarta Sans', sans-serif;
background: var(--supportix-bg);
color: #0f172a;
letter-spacing: -0.01em;
}
/* Desktop sidebar style with smooth width transitions. */
.desktop-sidebar {
background: linear-gradient(180deg, var(--supportix-sidebar-bg) 0%, #10224a 100%);
border-right: 1px solid var(--supportix-sidebar-border);
width: var(--supportix-sidebar-width);
min-width: var(--supportix-sidebar-width);
max-width: var(--supportix-sidebar-width);
transition: width 0.25s ease, min-width 0.25s ease, max-width 0.25s ease;
overflow: visible;
}
.sidebar-inner {
min-height: 100vh;
overflow: visible;
}
/* Logo container keeps branding readable and full width. */
.brand-badge {
display: inline-flex;
align-items: center;
width: 100%;
padding: 0.6rem 0.9rem;
border-radius: 0.95rem;
background: #ffffff;
box-shadow: 0 12px 24px rgba(15, 23, 42, 0.2);
}
.brand-image {
display: block;
width: 100%;
max-width: 100%;
height: auto;
}
/* Sidebar menu links use this shared style for hover and active states. */
.menu-link {
display: flex;
align-items: center;
gap: 0.75rem;
border-radius: 0.85rem;
color: var(--supportix-sidebar-text);
padding: 0.7rem 0.85rem;
text-decoration: none;
transition: all 0.2s ease;
position: relative;
}
.menu-text {
font-size: 1rem;
font-weight: 400;
line-height: 1.5;
}
.menu-link:hover,
.menu-link:focus {
background: rgba(59, 130, 246, 0.18);
color: #ffffff;
}
.menu-link.active {
background: var(--supportix-primary);
color: #ffffff;
box-shadow: 0 12px 24px rgba(37, 99, 235, 0.35);
}
.menu-title {
color: var(--supportix-sidebar-title);
font-size: 0.72rem;
letter-spacing: 0.14em;
font-weight: 700;
text-transform: uppercase;
margin-bottom: 0.55rem;
}
.main-pane {
min-width: 0;
flex: 1 1 auto;
}
/* This button toggles desktop sidebar collapse without touching the logo area. */
.topbar-collapse-btn {
width: 2.5rem;
height: 2.5rem;
border-radius: 0.8rem;
border-color: #dbe5f3;
color: #334155;
background: #ffffff;
display: inline-flex;
align-items: center;
justify-content: center;
}
.topbar-collapse-btn:hover,
.topbar-collapse-btn:focus {
background: #f8fbff;
border-color: #bfdbfe;
color: #1d4ed8;
}
/* Generic card style used for all content blocks. */
.panel-card {
border: 1px solid var(--supportix-border);
border-radius: 1rem;
background: var(--supportix-surface);
box-shadow: 0 14px 35px rgba(15, 23, 42, 0.05);
}
/* Hero section creates a strong visual start for the live chat workspace. */
.live-hero {
border: 1px solid #254e8f;
border-radius: 1rem;
background: linear-gradient(120deg, #123366 0%, #1b4c96 55%, #2a67be 100%);
color: #ffffff;
overflow: hidden;
position: relative;
}
.live-hero::after {
content: "";
position: absolute;
inset: auto -20% -70% auto;
width: 320px;
height: 320px;
border-radius: 50%;
background: rgba(255, 255, 255, 0.08);
pointer-events: none;
}
.hero-chip {
display: inline-flex;
align-items: center;
gap: 0.35rem;
padding: 0.35rem 0.65rem;
border-radius: 999px;
background: rgba(255, 255, 255, 0.14);
font-size: 0.78rem;
font-weight: 600;
}
.hero-metric {
border: 1px solid rgba(255, 255, 255, 0.18);
border-radius: 0.85rem;
background: rgba(10, 35, 73, 0.32);
padding: 0.85rem;
min-height: 100%;
}
.hero-metric-label {
font-size: 0.75rem;
text-transform: uppercase;
letter-spacing: 0.08em;
opacity: 0.82;
margin-bottom: 0.2rem;
}
.hero-metric-value {
font-size: 1.45rem;
font-weight: 700;
margin: 0;
}
/* Visitor toolbar helps agents quickly narrow down active users. */
.toolbar-block {
border-bottom: 1px solid var(--supportix-border);
}
.toolbar-title {
font-size: 1.05rem;
font-weight: 500;
margin: 0;
}
.filter-label {
font-size: 0.72rem;
color: var(--supportix-muted);
text-transform: uppercase;
letter-spacing: 0.08em;
margin-bottom: 0.35rem;
}
/* Minimal table styling keeps visitor data clean and easy to scan. */
.visitor-table-wrap {
border-top: 1px solid var(--supportix-border);
}
.visitor-table {
margin-bottom: 0;
min-width: 980px;
}
.visitor-table thead th {
font-size: 0.74rem;
color: var(--supportix-muted);
text-transform: uppercase;
letter-spacing: 0.08em;
font-weight: 500;
border-bottom-color: #dfe7f4;
white-space: nowrap;
background: #f8fbff;
padding-top: 0.8rem;
padding-bottom: 0.8rem;
}
.visitor-table tbody td {
border-bottom-color: #e9eff8;
vertical-align: middle;
padding-top: 0.8rem;
padding-bottom: 0.8rem;
color: #0f172a;
}
/* Extra edge padding keeps first and last columns away from panel borders. */
.visitor-table thead th:first-child,
.visitor-table tbody td:first-child {
padding-left: 1.4rem;
}
.visitor-table thead th:last-child,
.visitor-table tbody td:last-child {
padding-right: 1.4rem;
}
.visitor-table tbody tr {
transition: background-color 0.2s ease;
}
.visitor-table tbody tr:hover {
background: #f8fbff;
}
.visitor-name {
font-weight: 400;
margin: 0;
line-height: 1.35;
}
.visitor-meta {
color: var(--supportix-muted);
font-size: 0.8rem;
margin: 0;
}
.page-url {
color: #0f766e;
text-decoration: none;
font-weight: 500;
word-break: break-word;
overflow-wrap: anywhere;
}
.page-url:hover,
.page-url:focus {
color: #115e59;
text-decoration: underline;
}
.status-pill {
display: inline-flex;
align-items: center;
gap: 0.35rem;
padding: 0;
border-radius: 0;
font-size: 0.82rem;
font-weight: 500;
}
.status-active {
color: #166534;
}
.status-idle {
color: #92400e;
}
.status-risk {
color: #991b1b;
}
.status-dot {
width: 0.5rem;
height: 0.5rem;
border-radius: 50%;
flex-shrink: 0;
}
.status-dot-active {
background: #22c55e;
}
.status-dot-idle {
background: #f59e0b;
}
.status-dot-risk {
background: #ef4444;
}
/* Live chat console keeps session navigation and messages usable on wide and narrow screens. */
.live-console {
display: flex;
flex-direction: column;
height: calc(100vh - var(--live-console-top, 360px) - 1rem);
min-height: 420px;
overflow: hidden;
}
/* Keep this page stable on hover so the fixed composer never jumps out of view. */
.live-console.panel-card:hover {
transform: none !important;
box-shadow: 0 14px 35px rgba(15, 23, 42, 0.05);
}
.live-console-top {
background: linear-gradient(180deg, #ffffff 0%, #f8fbff 100%);
}
.live-view-tabs {
flex-wrap: wrap;
}
.live-view-tabs .btn {
border-radius: 0.55rem !important;
font-weight: 700;
}
.live-session-list {
height: 100%;
max-height: none;
overflow-y: auto;
background: #f8fafc;
}
.live-session-item {
width: 100%;
border: 0;
border-bottom: 1px solid var(--supportix-border);
background: #ffffff;
padding: 0.9rem 1rem;
text-align: left;
transition: background-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease;
}
.live-session-name {
line-height: 1.25;
overflow-wrap: anywhere;
}
.live-session-item:hover,
.live-session-item:focus,
.live-session-item.active {
background: #f8fbff;
box-shadow: inset 3px 0 0 #2563eb;
outline: none;
}
.live-session-item:hover {
transform: translateX(1px);
}
.live-session-item.is-ringing {
background: #fff7ed;
box-shadow: inset 4px 0 0 #f59e0b;
animation: live-chat-ring 1.1s ease-in-out infinite;
}
@keyframes live-chat-ring {
0%,
100% {
transform: translateX(0);
}
18% {
transform: translateX(3px);
}
36% {
transform: translateX(-2px);
}
54% {
transform: translateX(2px);
}
}
.live-status-badge {
border-radius: 999px;
font-weight: 700;
flex: 0 0 auto;
}
.live-status-badge.status-open {
background: #dcfce7;
color: #166534;
}
.live-status-badge.status-pending {
background: #fef3c7;
color: #92400e;
}
.live-status-badge.status-assigned {
background: #dbeafe;
color: #1d4ed8;
}
.live-status-badge.status-closed {
background: #e5e7eb;
color: #374151;
}
.live-chat-header {
background: #ffffff;
flex: 0 0 auto;
padding: 1rem 1.25rem !important;
}
.live-message-thread {
max-height: none;
min-height: 0;
overflow-y: auto;
padding: 1.1rem 1.25rem;
background: linear-gradient(180deg, #f8fafc 0%, #f3f6fb 100%);
}
.live-chat-pane {
min-height: 0;
position: relative;
overflow: hidden;
}
/* Keep room at the bottom of the thread when the composer is docked. */
.live-chat-pane.has-fixed-composer .live-message-thread {
padding-bottom: 1.1rem;
}
.live-message-thread .reply-bubble {
width: auto;
max-width: min(76%, 780px);
padding: 0.8rem 0.95rem;
line-height: 1.45;
box-shadow: 0 10px 22px rgba(15, 23, 42, 0.04);
}
.live-message-thread .reply-row-agent .reply-bubble {
max-width: min(72%, 760px);
}
.live-message-thread .reply-row-customer .reply-bubble {
background: #ffffff;
}
.live-system-bubble {
width: auto !important;
max-width: min(70%, 520px) !important;
background: #eef2ff !important;
color: #334155 !important;
border: 1px solid #c7d2fe !important;
text-align: center;
}
.live-composer {
background: #ffffff;
flex: 0 0 auto;
/* Sticky keeps reply tools visible without covering the latest messages. */
position: sticky;
bottom: 0;
left: auto;
width: 100%;
padding-bottom: calc(0.65rem + env(safe-area-inset-bottom, 0px));
z-index: 2;
box-shadow: 0 -10px 24px rgba(15, 23, 42, 0.05);
}
.live-composer .rich-reply-editor {
min-height: 86px;
max-height: 150px;
border-color: #cbd7ea;
border-radius: 0.75rem;
padding: 0.75rem 0.85rem;
}
.live-composer .reply-toolbar .btn {
min-width: 2rem;
padding: 0.28rem 0.5rem;
}
.live-composer-actions {
display: flex;
align-items: stretch;
gap: 0.75rem;
}
.live-composer .reply-dropzone {
flex: 1 1 auto;
min-height: 44px;
flex-direction: row;
justify-content: flex-start;
text-align: left;
padding: 0.55rem 0.75rem;
border-radius: 0.7rem;
}
.live-composer .reply-dropzone-icon {
width: 1.75rem;
height: 1.75rem;
font-size: 1rem;
}
.live-composer .reply-dropzone-name {
margin-left: auto;
font-size: 0.78rem;
}
.live-console > .row {
flex: 1 1 auto;
height: auto !important;
min-height: 0;
}
.live-console > .row > [class*="col-"] {
min-height: 0;
}
.live-console .d-flex.flex-column {
min-height: 0;
}
@media (max-width: 991.98px) {
.live-console {
height: auto;
min-height: 0;
}
.live-session-list {
height: 220px;
max-height: 220px;
}
.live-message-thread {
min-height: 360px;
}
.live-message-thread .reply-bubble,
.live-message-thread .reply-row-agent .reply-bubble {
max-width: 96%;
}
.live-composer-actions {
flex-direction: column;
}
.live-composer .reply-dropzone-name {
margin-left: 0;
}
}
/* Action buttons reuse shared project button language. */
.btn-theme-solid {
background: #2563eb;
border: 1px solid #2563eb;
color: #ffffff;
border-radius: 0.65rem;
font-weight: 500;
}
.btn-theme-solid:hover,
.btn-theme-solid:focus {
background: #1d4ed8;
border-color: #1d4ed8;
color: #ffffff;
}
.btn-theme-outline {
background: #ffffff;
border: 1px solid #3b82f6;
color: #2563eb;
border-radius: 0.65rem;
font-weight: 600;
}
.btn-theme-outline:hover,
.btn-theme-outline:focus {
background: #eff6ff;
border-color: #2563eb;
color: #1d4ed8;
}
/* Topbar profile and notification controls align with dashboard pages. */
.topbar-profile-btn {
border: 1px solid #dbe5f3;
border-radius: 0.85rem;
background: #ffffff;
padding: 0.35rem 0.5rem;
}
.topbar-profile-btn:hover {
border-color: #bfdbfe;
background: #f8fbff;
}
.topbar-avatar {
width: 2rem;
height: 2rem;
border-radius: 50%;
display: inline-flex;
align-items: center;
justify-content: center;
background: #2563eb;
color: #ffffff;
font-weight: 700;
font-size: 0.8rem;
line-height: 1;
}
.topbar-notification-menu {
width: min(92vw, 320px);
min-width: 0;
border-radius: 0.85rem;
}
.profile-menu {
min-width: 220px;
border-radius: 0.85rem;
}
/* Collapsed sidebar mode keeps icon-only nav with tooltips. */
.sidebar-collapsed .desktop-sidebar {
width: var(--supportix-sidebar-collapsed);
min-width: var(--supportix-sidebar-collapsed);
max-width: var(--supportix-sidebar-collapsed);
}
.sidebar-collapsed .desktop-sidebar .sidebar-top,
.sidebar-collapsed .desktop-sidebar .menu-title,
.sidebar-collapsed .desktop-sidebar .menu-text {
display: none !important;
}
.sidebar-collapsed .desktop-sidebar .sidebar-inner {
padding-left: 0.5rem !important;
padding-right: 0.5rem !important;
}
.sidebar-collapsed .desktop-sidebar .menu-link {
justify-content: center;
padding: 0.75rem;
}
.sidebar-collapsed .desktop-sidebar .menu-link::after {
content: attr(data-title);
position: absolute;
left: calc(100% + 0.75rem);
top: 50%;
transform: translateY(-50%) translateX(-8px);
background: #0f172a;
color: #ffffff;
border: 1px solid rgba(148, 163, 184, 0.35);
border-radius: 0.6rem;
font-size: 0.75rem;
font-weight: 600;
white-space: nowrap;
padding: 0.4rem 0.6rem;
opacity: 0;
pointer-events: none;
transition: all 0.18s ease;
z-index: 1050;
}
.sidebar-collapsed .desktop-sidebar .menu-link:hover::after {
opacity: 1;
transform: translateY(-50%) translateX(0);
}
/* Mobile tweaks keep cards and controls readable on smaller screens. */
@media (max-width: 1199.98px) {
.live-hero {
border-radius: 0.9rem;
}
}
@media (max-width: 991.98px) {
.topbar-shell {
flex-wrap: wrap;
}
.topbar-left {
width: 100%;
}
.topbar-left .input-group {
max-width: none !important;
}
.page-content {
padding: 1rem;
}
.topbar-actions {
display: flex !important;
flex-wrap: wrap;
justify-content: flex-end;
width: 100%;
}
.hero-metric-value {
font-size: 1.25rem;
}
}
/* ===== brands.html ===== */
:root {
--supportix-primary: #2563eb;
--supportix-primary-dark: #1d4ed8;
--supportix-bg: #f4f7fb;
--supportix-surface: #ffffff;
--supportix-muted: #64748b;
--supportix-border: #e2e8f0;
--supportix-radius: 1.15rem;
--sidebar-width: 248px;
--sidebar-collapsed-width: 88px;
--sidebar-bg: #12264f;
--sidebar-border: #2a477f;
--sidebar-text: #dbe7ff;
--sidebar-title: #9eb4df;
}
body {
font-family: 'Plus Jakarta Sans', sans-serif;
background-color: var(--supportix-bg);
color: #0f172a;
letter-spacing: -0.01em;
}
/* Desktop sidebar keeps navigation available on larger screens. */
.desktop-sidebar {
background: linear-gradient(180deg, var(--sidebar-bg) 0%, #10224a 100%);
border-right: 1px solid var(--sidebar-border);
width: var(--sidebar-width);
min-width: var(--sidebar-width);
max-width: var(--sidebar-width);
transition: width 0.25s ease, min-width 0.25s ease, max-width 0.25s ease;
overflow: visible;
}
.sidebar-inner {
min-height: 100vh;
overflow: visible;
}
.brand-badge {
display: inline-flex;
align-items: center;
gap: 0.75rem;
padding: 0.6rem 0.9rem;
border-radius: 0.95rem;
background: #ffffff;
color: var(--supportix-primary);
box-shadow: 0 12px 24px rgba(15, 23, 42, 0.2);
font-weight: 800;
width: 100%;
}
.brand-image {
width: 100%;
max-width: 100%;
height: auto;
display: block;
}
.menu-link {
display: flex;
align-items: center;
gap: 0.75rem;
border-radius: 0.85rem;
color: var(--sidebar-text);
padding: 0.7rem 0.85rem;
text-decoration: none;
transition: all 0.2s ease;
position: relative;
}
.menu-link:hover,
.menu-link:focus {
background: rgba(59, 130, 246, 0.18);
color: #ffffff;
}
.menu-link.active {
background: var(--supportix-primary);
color: #ffffff;
box-shadow: 0 12px 24px rgba(37, 99, 235, 0.35);
}
.menu-text {
font-size: 1rem;
font-weight: 400;
line-height: 1.5;
}
.menu-title {
color: var(--sidebar-title);
font-size: 0.72rem;
letter-spacing: 0.14em;
font-weight: 700;
text-transform: uppercase;
margin-bottom: 0.55rem;
}
.main-pane {
min-width: 0;
flex: 1 1 auto;
}
.topbar-collapse-btn {
width: 2.5rem;
height: 2.5rem;
border-radius: 0.8rem;
border-color: #dbe5f3;
color: #334155;
display: inline-flex;
align-items: center;
justify-content: center;
background: #ffffff;
}
.topbar-collapse-btn:hover,
.topbar-collapse-btn:focus {
background: #f8fbff;
border-color: #bfdbfe;
color: #1d4ed8;
}
/* Shared panel design keeps cards visually consistent across sections. */
.panel-card {
border: 1px solid var(--supportix-border);
border-radius: var(--supportix-radius);
background: var(--supportix-surface);
box-shadow: 0 14px 35px rgba(15, 23, 42, 0.05);
}
.section-title {
font-weight: 700;
font-size: 1.05rem;
}
.muted-note {
color: var(--supportix-muted);
font-size: 0.88rem;
}
.category-chip {
border: 1px solid #c7d2fe;
background: #eef2ff;
color: #3730a3;
font-weight: 600;
border-radius: 999px;
padding: 0.23rem 0.6rem;
font-size: 0.77rem;
display: inline-block;
margin: 0.14rem 0.2rem 0.14rem 0;
}
.smtp-host-label {
max-width: 220px;
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
display: inline-block;
vertical-align: bottom;
}
.empty-state {
border: 1px dashed #cbd5e1;
border-radius: 0.9rem;
background: #f8fafc;
padding: 1rem;
color: #475569;
}
.form-hint {
font-size: 0.78rem;
color: #64748b;
}
/* Brands workspace uses a command-center layout for faster scanning and editing. */
.brands-workspace {
width: 100%;
max-width: none;
margin: 0;
}
.brands-command-strip {
display: flex;
align-items: center;
justify-content: space-between;
gap: 1.25rem;
border: 1px solid #bfdbfe;
border-radius: 1rem;
background: linear-gradient(135deg, #ffffff 0%, #eef6ff 58%, #e0f2fe 100%);
padding: 1.25rem;
box-shadow: 0 16px 36px rgba(15, 23, 42, 0.06);
}
.brands-command-copy {
min-width: 0;
}
.brands-kicker {
display: inline-flex;
align-items: center;
gap: 0.4rem;
color: #1d4ed8;
font-size: 0.76rem;
font-weight: 800;
letter-spacing: 0.08em;
text-transform: uppercase;
margin-bottom: 0.45rem;
}
.brands-page-title {
margin: 0;
font-size: clamp(1.35rem, 2vw, 2rem);
font-weight: 800;
letter-spacing: 0;
}
.brands-page-copy {
max-width: 760px;
color: var(--supportix-muted);
margin: 0.45rem 0 0;
}
.brands-command-actions,
.brand-directory-tools {
display: flex;
align-items: center;
gap: 0.65rem;
flex-wrap: wrap;
}
.brands-counts {
display: flex;
align-items: center;
gap: 0.75rem;
flex-wrap: wrap;
color: var(--supportix-muted);
font-size: 0.9rem;
}
.brands-counts span {
border: 1px solid var(--supportix-border);
border-radius: 999px;
background: #ffffff;
padding: 0.4rem 0.75rem;
}
.brands-counts strong {
color: #0f172a;
}
.brands-tabs .nav-link {
border-radius: 0.6rem;
font-weight: 600;
}
.brand-stat-tile {
display: flex;
align-items: center;
gap: 0.9rem;
min-height: 112px;
border: 1px solid var(--supportix-border);
border-radius: 1rem;
background: #ffffff;
padding: 1rem;
box-shadow: 0 14px 35px rgba(15, 23, 42, 0.05);
}
.brand-stat-icon,
.brand-context-avatar {
width: 2.75rem;
height: 2.75rem;
border-radius: 0.85rem;
display: inline-flex;
align-items: center;
justify-content: center;
flex: 0 0 auto;
background: #e8f0ff;
color: #2563eb;
font-size: 1.25rem;
}
.brand-stat-label {
color: var(--supportix-muted);
font-size: 0.75rem;
font-weight: 800;
letter-spacing: 0.08em;
text-transform: uppercase;
margin: 0 0 0.15rem;
}
.brand-stat-value {
font-size: 1.75rem;
font-weight: 800;
margin: 0;
letter-spacing: 0;
}
/* Brand context panel makes the selected workspace obvious before editing. */
.brand-context-card {
background: #ffffff;
}
.brand-context-stack {
display: grid;
gap: 0.75rem;
}
.brand-context-item {
border: 1px solid #dbe5f3;
border-radius: 0.8rem;
background: #f8fbff;
padding: 0.85rem 1rem;
}
.brand-context-label {
display: block;
color: var(--supportix-muted);
font-size: 0.74rem;
font-weight: 700;
text-transform: uppercase;
margin-bottom: 0.25rem;
}
.brand-directory-card {
overflow: hidden;
}
.brand-directory-header {
display: flex;
align-items: center;
justify-content: space-between;
gap: 1rem;
padding: 1rem 1.25rem;
border-bottom: 1px solid var(--supportix-border);
background: #ffffff;
}
.brand-directory-tools .input-group {
width: min(360px, 100%);
}
.brand-directory-table,
.brand-mini-table {
min-width: 760px;
}
.brand-directory-table thead th,
.brand-mini-table thead th {
color: #64748b;
font-size: 0.72rem;
font-weight: 800;
letter-spacing: 0.08em;
text-transform: uppercase;
background: #f8fbff;
border-bottom-color: #dbe5f3;
white-space: nowrap;
}
.brand-directory-table tbody td,
.brand-mini-table tbody td {
border-bottom-color: #edf2f7;
padding-top: 0.95rem;
padding-bottom: 0.95rem;
vertical-align: middle;
}
.brand-directory-table tbody tr:hover,
.brand-mini-table tbody tr:hover {
background: #f8fbff;
}
.brand-mini-table-wrap {
max-height: 520px;
}
.table-responsive {
overflow: auto;
}
/* Compact sidebar mode keeps desktop clean when collapsed. */
.sidebar-collapsed .desktop-sidebar {
width: var(--sidebar-collapsed-width);
min-width: var(--sidebar-collapsed-width);
max-width: var(--sidebar-collapsed-width);
}
.sidebar-collapsed .desktop-sidebar .brand-badge,
.sidebar-collapsed .desktop-sidebar .menu-title,
.sidebar-collapsed .desktop-sidebar .menu-text {
display: none !important;
}
.sidebar-collapsed .desktop-sidebar .sidebar-inner {
padding-left: 0.5rem !important;
padding-right: 0.5rem !important;
}
.sidebar-collapsed .desktop-sidebar .menu-link {
justify-content: center;
padding: 0.75rem;
}
.sidebar-collapsed .desktop-sidebar .menu-link::after {
content: attr(data-title);
position: absolute;
left: calc(100% + 0.75rem);
top: 50%;
transform: translateY(-50%) translateX(-8px);
background: #0f172a;
color: #ffffff;
border: 1px solid rgba(148, 163, 184, 0.35);
border-radius: 0.6rem;
font-size: 0.75rem;
font-weight: 600;
white-space: nowrap;
padding: 0.4rem 0.6rem;
opacity: 0;
pointer-events: none;
transition: all 0.18s ease;
z-index: 1050;
}
.sidebar-collapsed .desktop-sidebar .menu-link:hover::after {
opacity: 1;
transform: translateY(-50%) translateX(0);
}
/* Mobile spacing updates keep forms and actions readable on small screens. */
@media (max-width: 767.98px) {
.brands-command-strip,
.brand-directory-header {
align-items: stretch;
flex-direction: column;
}
.brands-command-actions,
.brands-command-actions .btn,
.brand-directory-tools,
.brand-directory-tools .btn,
.brand-directory-tools .input-group {
width: 100%;
}
.page-actions {
width: 100%;
display: grid;
grid-template-columns: 1fr;
gap: 0.6rem;
}
.page-actions .btn {
width: 100%;
}
.page-actions .topbar-brand-selector {
width: 100%;
max-width: none;
}
.smtp-host-label {
max-width: 140px;
}
}
/* ===== knowledgebase.html ===== */
:root {
--supportix-primary: #2563eb;
--supportix-primary-dark: #1d4ed8;
--supportix-bg: #eff4fb;
--supportix-surface: #ffffff;
--supportix-muted: #64748b;
--supportix-border: #e2e8f0;
--supportix-radius: 1.15rem;
--sidebar-width: 248px;
--sidebar-collapsed-width: 88px;
--sidebar-bg: #12264f;
--sidebar-border: #2a477f;
--sidebar-text: #dbe7ff;
--sidebar-title: #9eb4df;
--status-published-bg: #dcfce7;
--status-published-text: #166534;
--status-draft-bg: #fef3c7;
--status-draft-text: #92400e;
--status-archived-bg: #fee2e2;
--status-archived-text: #991b1b;
}
body {
font-family: 'Plus Jakarta Sans', sans-serif;
background: radial-gradient(circle at 8% 0%, #dce9ff 0%, #eff4fb 42%, #eff4fb 100%);
color: #0f172a;
letter-spacing: -0.01em;
}
.desktop-sidebar {
background: linear-gradient(180deg, var(--sidebar-bg) 0%, #10224a 100%);
border-right: 1px solid var(--sidebar-border);
width: var(--sidebar-width);
min-width: var(--sidebar-width);
max-width: var(--sidebar-width);
transition: width 0.25s ease, min-width 0.25s ease, max-width 0.25s ease;
overflow: visible;
}
.sidebar-inner {
min-height: 100vh;
overflow: visible;
}
.brand-badge {
display: inline-flex;
align-items: center;
gap: 0.75rem;
padding: 0.6rem 0.9rem;
border-radius: 0.95rem;
background: #ffffff;
color: var(--supportix-primary);
box-shadow: 0 12px 24px rgba(15, 23, 42, 0.2);
font-weight: 800;
width: 100%;
}
.brand-image {
width: 100%;
max-width: 100%;
height: auto;
display: block;
}
.menu-link {
display: flex;
align-items: center;
gap: 0.75rem;
border-radius: 0.85rem;
color: var(--sidebar-text);
padding: 0.7rem 0.85rem;
text-decoration: none;
transition: all 0.2s ease;
position: relative;
}
.menu-link:hover,
.menu-link:focus {
background: rgba(59, 130, 246, 0.18);
color: #ffffff;
}
.menu-link.active {
background: var(--supportix-primary);
color: #ffffff;
box-shadow: 0 12px 24px rgba(37, 99, 235, 0.35);
}
.menu-text {
font-size: 1rem;
font-weight: 400;
line-height: 1.5;
}
.menu-title {
color: var(--sidebar-title);
font-size: 0.72rem;
letter-spacing: 0.14em;
font-weight: 700;
text-transform: uppercase;
margin-bottom: 0.55rem;
}
.main-pane {
min-width: 0;
flex: 1 1 auto;
}
.topbar-collapse-btn {
width: 2.5rem;
height: 2.5rem;
border-radius: 0.8rem;
border-color: #dbe5f3;
color: #334155;
display: inline-flex;
align-items: center;
justify-content: center;
background: #ffffff;
}
.topbar-collapse-btn:hover,
.topbar-collapse-btn:focus {
background: #f8fbff;
border-color: #bfdbfe;
color: #1d4ed8;
}
/* Cards share one style to keep the layout clean and easy to scan. */
.panel-card {
border: 1px solid var(--supportix-border);
border-radius: var(--supportix-radius);
background: var(--supportix-surface);
box-shadow: 0 14px 35px rgba(15, 23, 42, 0.05);
}
.hero-card {
background: linear-gradient(125deg, #1d4ed8 0%, #2563eb 40%, #3b82f6 100%);
color: #ffffff;
border: none;
overflow: hidden;
position: relative;
}
.hero-card::after {
content: "";
position: absolute;
right: -60px;
top: -50px;
width: 220px;
height: 220px;
border-radius: 999px;
background: rgba(255, 255, 255, 0.16);
}
.hero-card .btn-light {
color: #1d4ed8;
font-weight: 600;
}
.stat-card h3 {
font-size: 1.55rem;
font-weight: 800;
margin: 0;
}
.stat-card p {
margin: 0;
color: var(--supportix-muted);
font-weight: 500;
font-size: 0.84rem;
text-transform: uppercase;
letter-spacing: 0.08em;
}
.article-title {
font-weight: 700;
margin-bottom: 0.2rem;
}
.article-snippet {
color: #475569;
font-size: 0.84rem;
line-height: 1.45;
max-width: 520px;
}
.article-type-chip {
border: 1px solid #cbd5e1;
background: #f8fafc;
color: #334155;
border-radius: 999px;
padding: 0.23rem 0.6rem;
font-size: 0.74rem;
font-weight: 600;
white-space: nowrap;
}
.status-pill {
border-radius: 999px;
padding: 0.24rem 0.66rem;
font-size: 0.74rem;
font-weight: 700;
display: inline-flex;
align-items: center;
gap: 0.35rem;
}
.status-pill::before {
content: "";
width: 0.42rem;
height: 0.42rem;
border-radius: 999px;
display: inline-block;
}
.status-published {
background: var(--status-published-bg);
color: var(--status-published-text);
}
.status-published::before { background: #22c55e; }
.status-draft {
background: var(--status-draft-bg);
color: var(--status-draft-text);
}
.status-draft::before { background: #f59e0b; }
.status-archived {
background: var(--status-archived-bg);
color: var(--status-archived-text);
}
.status-archived::before { background: #ef4444; }
.section-title {
font-size: 1rem;
font-weight: 700;
margin: 0;
}
.empty-state {
border: 1px dashed #cbd5e1;
border-radius: 0.9rem;
background: #f8fafc;
padding: 1rem;
color: #475569;
}
.quick-item {
border-bottom: 1px solid #eef2f7;
padding: 0.72rem 0;
}
.quick-item:last-child {
border-bottom: none;
padding-bottom: 0;
}
.quick-item:first-child {
padding-top: 0;
}
.quick-item small {
color: #64748b;
}
.sidebar-collapsed .desktop-sidebar {
width: var(--sidebar-collapsed-width);
min-width: var(--sidebar-collapsed-width);
max-width: var(--sidebar-collapsed-width);
}
.sidebar-collapsed .desktop-sidebar .brand-badge,
.sidebar-collapsed .desktop-sidebar .menu-title,
.sidebar-collapsed .desktop-sidebar .menu-text {
display: none !important;
}
.sidebar-collapsed .desktop-sidebar .sidebar-inner {
padding-left: 0.5rem !important;
padding-right: 0.5rem !important;
}
.sidebar-collapsed .desktop-sidebar .menu-link {
justify-content: center;
padding: 0.75rem;
}
.sidebar-collapsed .desktop-sidebar .menu-link::after {
content: attr(data-title);
position: absolute;
left: calc(100% + 0.75rem);
top: 50%;
transform: translateY(-50%) translateX(-8px);
background: #0f172a;
color: #ffffff;
border: 1px solid rgba(148, 163, 184, 0.35);
border-radius: 0.6rem;
font-size: 0.75rem;
font-weight: 600;
white-space: nowrap;
padding: 0.4rem 0.6rem;
opacity: 0;
pointer-events: none;
transition: all 0.18s ease;
z-index: 1050;
}
.sidebar-collapsed .desktop-sidebar .menu-link:hover::after {
opacity: 1;
transform: translateY(-50%) translateX(0);
}
@media (max-width: 991.98px) {
.hero-card .btn {
width: 100%;
}
.filters-grid .col-12:last-child .btn {
width: 100%;
}
}
/* ===== login.html ===== */
body { letter-spacing: -0.011em; }
.input-focus-effect:focus {
box-shadow: 0 0 0 4px rgba(59, 130, 246, 0.1);
}
/* Global page background override: soft off-white helps cards stand out better. */
html,
body {
background: #f3f4f6 !important;
background-color: #f3f4f6 !important;
}
/* Tailwind utility overrides keep login page aligned with the same off-white background. */
.bg-slate-50,
.bg-slate-50\/50 {
background-color: #f3f4f6 !important;
}
/* Settings snippets stay readable and easy to copy on desktop and mobile. */
.settings-code-box {
resize: none;
overflow-wrap: anywhere;
white-space: pre-wrap;
background: #f8fafc;
color: #0f172a;
font-size: 0.85rem;
}
.settings-copy-btn {
position: absolute;
top: 0.5rem;
right: 0.5rem;
}
.settings-brand-snippet {
border-top: 1px solid var(--supportix-border);
padding-top: 1rem;
margin-top: 1rem;
}
.settings-brand-snippet:first-of-type {
border-top: 0;
padding-top: 0;
margin-top: 0;
}
.settings-widget-preview-card {
background: linear-gradient(180deg, #ffffff 0%, #f8fbff 100%);
}
.settings-widget-preview {
position: relative;
min-height: 430px;
overflow: hidden;
border: 1px solid #dbe5f3;
border-radius: 1rem;
background: #eef4ff;
padding: 1rem;
}
.settings-widget-panel {
width: min(380px, 100%);
height: 350px;
margin-left: auto;
display: flex;
flex-direction: column;
overflow: hidden;
border: 1px solid #dbe5f3;
border-radius: 1rem;
background: #ffffff;
box-shadow: 0 22px 48px rgba(15, 23, 42, 0.14);
}
.settings-widget-header {
padding: 0.9rem 1rem;
background: #0f172a;
color: #ffffff;
}
.settings-widget-header strong,
.settings-widget-header span {
display: block;
}
.settings-widget-header span {
color: #cbd5e1;
font-size: 0.78rem;
}
.settings-widget-identity {
display: grid;
gap: 0.5rem;
padding: 0.75rem;
border-bottom: 1px solid #e5edf7;
}
.settings-widget-identity div,
.settings-widget-composer div {
border: 1px solid #dbe5f3;
border-radius: 0.65rem;
color: #94a3b8;
padding: 0.55rem 0.65rem;
font-size: 0.85rem;
}
.settings-widget-messages {
flex: 1;
display: flex;
flex-direction: column;
gap: 0.55rem;
padding: 0.75rem;
background: #f8fafc;
}
.settings-widget-bubble {
max-width: 84%;
border-radius: 0.9rem;
padding: 0.65rem 0.75rem;
font-size: 0.85rem;
}
.settings-widget-bubble.agent {
align-self: flex-start;
border: 1px solid #e2e8f0;
background: #ffffff;
}
.settings-widget-bubble.visitor {
align-self: flex-end;
background: #2563eb;
color: #ffffff;
}
.settings-widget-composer {
display: grid;
grid-template-columns: 1fr auto;
gap: 0.5rem;
padding: 0.75rem;
border-top: 1px solid #e5edf7;
}
.settings-widget-composer button,
.settings-widget-launcher {
border: 0;
border-radius: 999px;
background: #2563eb;
color: #ffffff;
font-weight: 700;
}
.settings-widget-composer button {
padding: 0.55rem 0.9rem;
}
.settings-widget-launcher {
position: absolute;
right: 1rem;
bottom: 1rem;
padding: 0.8rem 1.1rem;
box-shadow: 0 16px 36px rgba(37, 99, 235, 0.24);
}
/* The visitor simulator is a test website with a small admin toolbar above it. */
.simulator-page {
min-height: 100vh;
background: #f3f4f6;
color: #0f172a;
font-family: 'Plus Jakarta Sans', sans-serif;
}
.simulator-toolbar {
position: sticky;
top: 0;
z-index: 1040;
box-shadow: 0 10px 30px rgba(15, 23, 42, 0.05);
}
.simulator-brand-select {
min-width: min(16rem, 100%);
}
.simulator-site {
min-height: calc(100vh - 82px);
}
.simulator-hero {
background: linear-gradient(135deg, rgba(219, 234, 254, 0.95), rgba(255, 255, 255, 0.86));
}
.simulator-status-card,
.simulator-service-card,
.simulator-help-band {
border: 1px solid #dbe5f3;
border-radius: 1rem;
background: #ffffff;
box-shadow: 0 18px 44px rgba(15, 23, 42, 0.08);
}
.simulator-status-card {
padding: 1.25rem;
}
.simulator-mini-stat {
height: 100%;
border: 1px solid #e5edf7;
border-radius: 0.8rem;
padding: 0.85rem;
background: #f8fafc;
}
.simulator-mini-stat span,
.simulator-mini-stat strong {
display: block;
}
.simulator-mini-stat span {
color: #64748b;
font-size: 0.78rem;
}
.simulator-mini-stat strong {
margin-top: 0.2rem;
color: #0f172a;
font-size: 0.95rem;
overflow-wrap: anywhere;
}
.simulator-service-card {
height: 100%;
padding: 1.25rem;
}
.simulator-service-card i {
font-size: 1.8rem;
}
.simulator-help-band {
background: #ffffff;
}
@media (max-width: 575.98px) {
.simulator-brand-select,
.simulator-toolbar .btn {
width: 100%;
}
}
/* Desktop sidebar stays fixed while the main page content scrolls beside it. */
@media (min-width: 992px) {
.desktop-sidebar {
position: fixed;
top: 0;
left: 0;
bottom: 0;
height: 100vh;
overflow: hidden;
z-index: 1030;
}
.sidebar-inner {
height: 100vh;
min-height: 100vh;
overflow: hidden;
}
.main-pane {
margin-left: var(--sidebar-width);
width: calc(100% - var(--sidebar-width));
}
.sidebar-collapsed .main-pane,
body.sidebar-collapsed .main-pane {
margin-left: var(--sidebar-collapsed-width);
width: calc(100% - var(--sidebar-collapsed-width));
}
}